Didn't have a lot of guidance, and the different packages with the option to add certain accessories seemed disorganized.
Alexia and Sacha were the best! Very helpful and understanding!
Hi Jessica,
Thank you, as you were so great to work with!
Best,
Sacha & The GA Team
best products. great customer service. I've ordered two a 48 and 36 for two different locations I love them.
Love these products and the staff!
Jennifer,
Thank you! We love when we can connect with our customers!
Best,
Sacha & The GA Team
The product is great! Seems heavy duty stainless, and built well (made in America!). I accidently told them the wrong brand name for my grill and the first order did not fit. They were fantastic to work with as far as working that out. They got a replacement out very quickly and our crew loves the functionality of the unit! Highly recommend!
Hi Jason,
Thank you so much for the feedback and so glad the new sizing works great!
Best,
Sacha and The GA Team
Easy and fast experience!
That is great to hear! Thank you!
Best,
Sacha & The GA Team
Team was great and all shipping updates were shared. They followed up to make sure we got everything. Impressed with their customer service.
Hi Homero,
Providing a supporitive experience for our customers is very important to us, and feedback like yours lets our team know we are making a difference. Thank you!
Sacha & The GA Team
It is not universal. Does not fit well on every griddle.
Hi Andrew,
Thank you for your feedback. I just wanted to check to see if you have contacted anyone from our team to ensure you have the correct clips on and on properly. You have a Patriot Grill, which is a great fit for our product. I can give you call to make sure everything is installed properly.
Best,
Sacha and The GA Team
Easy to order with great support
Hi Scott,
Thank you for your valuable feedback and photos! We appreciate it!
Best,
Sacha & The GA Team
Flawless in every way
Hi Jeff,
We love to hear it!! Thanks so much!
Best,
Sacha & The GA Team
This new addition to our flat top is extremely amazing super helpful very convenient and makes the world of a difference when you’re working under pressure on the line to have your utensils at reach that convenient and that close is a game changer the cooks love it very easy to assemble easy to take apart and clean Daily absolutely love it. Thanks so much for coming up with this idea and for changing the way of working on a flat top or any other-piece of equipment that this may be attached to great job grill advantage thank you. Amazing!!
efficient ordering
Tim,
Thank you for this valuable feedback! We are constantly always tring to make the process as seamless as possible for our customers, this is great to hear!
Cheers!
Sacha & The GA Team
Great Service, Grill Advantage is a great product
Anthony,
Thanks so much! We take great pride in building close relationships with our customers!
Cheers!
Sacha & The GA team
