Standard Shipping: All basic rates reflect ground shipping.
Need It Faster? For overnight or expedited shipping, contact us for a quote.
Outside the Continental U.S.? For orders to Alaska, Hawaii, or international locations, please email alexia@grilladvantage.com with your desired products for a custom quote.
To Start a Return: Email sacha@grilladvantage.com within 14 calendar days of purchase.
Eligibility: Products must be in new, sellable, and undamaged condition.
Restocking Fee: All returns are subject to a 20% restocking fee, unless there's a manufacturer defect.
Return Shipping: The buyer is responsible for return shipping costs.
Refunds: Once received and inspected, refunds will be issued to your original payment method. Please allow 5–10 business days for credit card refunds to appear.
Questions? Contact via "live chat" on the bottom right of our website, or email alexia@grilladvantage.com for assistance with shipping, returns, or warranty claims.
